Title: Document Operations Support (Bank)
Working Place: Central Point, 106 Nguyen Van Troi Street, Phu Nhuan Ward, HCMC
Working time: Mon - Fri | 8:30 - 17:30
Salary: 10,700,000 VND Gross

The role holder will:

Arrange, classify, and maintain documents in both hard-copy and soft-copy formats in accordance with the Bank’s procedures.
Receive and deliver documents/packages, verify quantities, track delivery status, and report updates to the Line Manager.
Compare and reconcile information on received documents against available data sources to ensure accuracy and consistency.
Input and update information into systems and documents following predefined templates and guidelines.
Ensure transactions are processed in compliance with established procedures and service standards.
Identify opportunities to improve service quality, enhance productivity, and exceed customer expectations.
Support and guide new operational staff to achieve expected performance standards.
Participate in training and continuously develop job-related and industry knowledge.

Requirements:

Bachelor’s Degree in Economics, Business Administration, Finance, Banking, or related fields.
Intermediate English proficiency.
Intermediate MS Office skills.
Prior experience in operations, administration, or customer service is an advantage.
Strong attention to detail and ability to handle documentation accurately.
Hard-working, accountable, proactive, and open-minded.
Good communication and teamwork skills.

Benefits: