Purpose
Manage and ensure Quality Assurance and product compliance across all business units within Distribution Centers (DCs) and logistics operations.

Working place: VSIP Bac Ninh

Main Duties and Responsibilities

• Implement quality strategies, governance frameworks, and objectives through market quality projects and performance targets.
• Lead quality management activities to identify, investigate, and resolve quality issues within warehousing, transportation, and repacking/co-packing operations.
• Implement and verify compliance with the Quality Management System across warehouses, transportation providers, and third-party packaging partners.
• Manage and provide feedback/reporting on customer refusals, warehouse incidents, logistics issues, repacking/co-packing deviations, and damaged products.
• Plan, execute, and oversee market visits and audits to monitor product quality, safety, and compliance performance.
• Collaborate with cross-functional teams and external partners to drive continuous improvement initiatives and ensure adherence to quality standards.

Skills and Qualifications

• Ability to work independently and flexibility to travel when required.
• Strong analytical, problem-solving, and decision-making skills.
• Learning agility and adaptability in a fast-paced and demanding environment.
• Good written and verbal communication skills in both Vietnamese and English.
• Proficient in Microsoft Office applications with a good understanding of data analysis and statistical methods.